
Frequently Asked Questions
How long does shipping take?â–¼
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order departs.
What is your return policy?â–¼
We offer a 30-day return window for all unworn items with original tags. Simply visit our portal to start your return and receive a prepaid label.
Which payment methods do you accept?â–¼
Herbaly accepts all major credit cards, PayPal, and Apple Pay. We also offer flexible buy-now-pay-later options through Klarna and Afterpay for your convenience at checkout.
How do you ensure product quality?â–¼
Every garment undergoes a rigorous three-point inspection process. We source premium, sustainable fabrics to ensure your fashion pieces remain durable and beautiful through every single wear.
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