Returns & Exchanges

At Herbaly, we want you to be completely satisfied with your sustainable fashion choices. If your purchase doesn't fit perfectly or meet your expectations, we offer a 30-day window for hassle-free returns and exchanges.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print your prepaid shipping label and include your original packing slip inside the package.

• 3.
  Prepare the Package

  Place the unworn, unwashed items with original tags still attached into the original eco-friendly packaging to ensure a safe transit.

• 4.
  Receive Your Refund

  Drop your package off at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt at our warehouse.